Suzanne's Camera

Shipping & Returns

Made for your order

Shipping, delivery and order issues.

Fine-art products are produced specifically for the selected artwork, finish and size. Because fulfillment details can vary by product and destination, the checkout experience and current store policies govern the final shipping terms for each order.

Production & shipping

Physical prints are produced to order. Available shipping methods and charges, when applicable, are presented during checkout based on the order and destination.

When your artwork arrives

Please inspect the package and artwork promptly. If an item appears damaged in transit, keep the packaging and take clear photographs of the box, shipping label, protective materials and artwork.

Damaged or incorrect orders

If your order arrives damaged or you believe you received the wrong item, contact Suzanne’s Camera with your order number and supporting photographs. We will review the issue under the current store and fulfillment-provider policies and determine the appropriate next step.

Returns and exchanges

Because many physical art products are produced to order, return and exchange eligibility can depend on the item and circumstances. Please contact us before sending anything back. The policy shown during your purchase and the store’s current posted terms apply to your order.

Questions before ordering?

If you are choosing between sizes or finishes, use the Print Guide or contact us before placing the order. We would rather help you choose the right presentation before it goes into production.